At Fashion Avenue we sell brand new and pre-loved items. We search far and wide to find items for the lowest prices, enabling us to give our customers the best deals. We work hard with our suppliers and we can guarantee authenticity on all of our goods.

All of our pre-loved stock is professionally cleaned before being uploaded to our site. We always try our best to have our stock looking as close to new as possible.

All of our orders are sent on a Next Working day delivery service. We also offer Saturday & Sunday deliveries (at an additional cost). Please see our Shipping & Returns page for more info.

We use DPD (the UK's most reliable courier) for all of our shipping services. We recommend that you download the DPD app so that you can track your delivery every step of the way. You will even receive a 1 hour delivery window on the day of your delivery!

Yes, we offer returns for either an exchange or a store credit. All returns must be made within 7 days of your order being delivered. Please see our Shipping & Returns page for more info or to request a return.

Yes, we buy from our customers everyday! If you have an item that you want to sell, whether it's new or used, please visit our Selling & Sourcing page and fill in the sell to us form. We will get back to you within 24 hours with an offer.

Yes, we will try our best to find the item you are looking for, and for the lowest price possible. If there's something you're looking for, that isn't already on our site, please fill in the sourcing request form on our Selling and Sourcing page. We will get back to you within 24 hours with a free quote.