SHIPPING POLICY

All orders made before 1:30pm will be packaged and sent out on the same day. Everything is delivered by DPD which is a Next Day service. You will receive your order the next working day (UK Only). The rates are as follows...

United Kingdom:

Next Day Delivery: FREE

By 12pm: £9

Europe:

Zone 1: £12

(Belgium, France, Germany, Luxembourg and Netherlands)

Zone 2: £13.50

(Austria, Denmark and Switzerland)

Zone 3: £15.50

(Czech Republic, Italy, Slovakia and Spain)

Zone 4: £21.50

(Croatia, Estonia, Finland, Hungary, Poland, Portugal, Slovenia and Sweden)

Zone 5: £30

(Bosnia, Bulgaria, Greece, Iceland, Latvia, Lithuania, Norway, Romania and Serbia)

Rest Of World:

We are able to send to any county in the world. Please contact us if your country is not listed above. You can email us on sales@fashionavenue-store.com or Whatsapp us on +44 7951 016990.

RETURN & EXCHANGE POLICY

Due to the nature of our business, we do not accept returns for a refund. If an item does need to be returned we are happy to exchange for another item or give a credit note for the same value.

If an item does need to be returned, please email our returns team on sales@fashionavenue-store.com. They will give you a return address and once the item is back the exchange will be processed. Please allow up to 24 hours for our team to get back to you.